Billing & Cancellation
This page explains how CaddieFlow subscriptions, trials, renewals, cancellations, and refunds work across supported purchase channels.
1. Current Purchase Channels
CaddieFlow Premium is currently purchased in the Android app through Google Play. Web card checkout and an Apple app are not currently available unless the service expressly displays an active purchase option for them.
If web card checkout is enabled later, it will be processed by Stripe. A future Apple app may use Apple App Store in-app purchasing. Each provider has its own account, payment, cancellation, and refund systems.
2. Price and Trial Disclosure
The checkout screen presented by the payment provider shows the controlling price, currency, billing period, taxes, trial eligibility, trial length, and next charge before you confirm a purchase. Prices may differ by platform, country, currency, tax, or promotional eligibility.
A trial automatically converts to a paid subscription at the displayed price unless canceled before the trial ends. Trial eligibility may be limited by the payment provider and prior use.
3. Automatic Renewal
Paid subscriptions renew automatically for the billing period shown at checkout until canceled. The payment provider charges the payment method associated with that purchase account, subject to its terms.
4. Cancellation
- Google Play purchase: cancel through Google Play subscriptions for the Google account used to purchase.
- Web purchase, if web checkout is later enabled: cancel through the CaddieFlow web billing portal linked to the purchasing account.
- Future Apple purchase: cancel through Apple subscription settings for the Apple account used to purchase.
- Cancellation normally stops the next renewal. Premium access ordinarily remains available through the already-paid period.
- Deleting the CaddieFlow account or uninstalling the app does not cancel a subscription with Google Play, Stripe, or Apple.
5. Refunds
Refund eligibility is determined by applicable law and by the payment provider that processed the purchase. CaddieFlow cannot directly issue a Google Play or Apple refund when the store controls the transaction. For a web purchase processed by Stripe, contact support@caddieflow.com and include the account email and transaction date, but never send a full card number.
6. Support
Billing questions can be sent to support@caddieflow.com. These billing terms supplement the Terms of Service.